Leading Patient Experience Technology | Vital Healthcare | Vital

Our Reach

20+ Health systems
100+ Hospitals
5M+ Patients served

Founded in 2017

Our story

Vital is on a mission to create beautiful, intelligent software for patients and providers. And we're not just saying this...

We're doing it.

Our talented team of AI aficionados, UI experts, medical professionals, and health system executives have built solutions that radically change the way health systems, providers, and patients interact in and beyond the hospital.

Founded by Mint.com creator Aaron Patzer and Emergency Physician Dr. Justin Schrager, we inform and engage over five million people per year. More than 100 hospitals use Vital to make patients happier, drive growth, achieve better clinical outcomes, and reduce workload for care teams.

Our core beliefs

These are the guiding principles of everything we do at Vital.

Health centric

Our goal is to create beautiful, intelligent software for patients and providers:

Constant improvement

We continually innovate and push the bounds of health tech. That means AI and algorithms everywhere. Easy to use internal tools to make a small team more productive.

Intuitive

Vital is easy to use, with little-to-no training. We create software that people actually understand and can use.

Mission-driven

This is a decades-long business, and we care about this industry. Making a difference is important to us.

Meet our leaders

Aaron Patzer

Chief Executive Officer

Justin Schrager, MD

Chief Medical Officer, Emergency Physician

Te Riu Warren

Chief Technology Officer

Kathy English

Chief Marketing Officer

Ryan Randall

Vice President, Commercial

Kelsey Powell

Vice President, Strategy & Operations

Stories from our clients

“There's no question about it. This technology and our methods of high reliability have really achieved some amazing results.”
Mark SlyterDSc President and CEO, Dignity Health East Valley Arizona

“Patients who use Vital Emergency are better prepared, are calmer about waiting and visits go more smoothly.”
Emergency Physician

“This platform not only fits within our existing processes, it enhances them without adding to our staff's workload, which has been crucial for our operational success.”
James FountainExecutive Director of Emergency Services, West Tennessee Healthcare

“The increase in staff recognition has been so significant, people working in other areas of the hospital have started asking me what our secret is.”
Trey PlaisanceClinical Director, West Jefferson Medical Center Emergency Department

Help shape the future of healthcare

We're on a mission to make healthcare more intuitive and intelligent for clinicians, patients, and families.

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